Privacy policy

Last updated: September 30, 2026

Dropwell (“the app”) is a Shopify app operated by Tidybolt (“we”). This policy explains what information the app uses when a merchant installs it, and why.

Information we collect

• Store details: the store’s myshopify.com address, the access token that lets the app call Shopify and the granted permissions.

The app stores only the store address, access token and permissions (needed to work), your settings and a monthly usage counter.

What we do not do

• We do not sell, rent or share store data with third parties for their own use.
• We do not use advertising or analytics trackers, and we do not set cookies of our own.

Payments

Subscriptions are billed by Shopify. We never see or store your card or bank details.

Where the data is stored

The app runs on a private server rented from Hostinger, our hosting provider. Access tokens are encrypted in the database. Connections use HTTPS. Access to the server is limited to the operator.

How long we keep data

• When you uninstall the app, its access token is deleted right away.
• Shopify then sends a deletion request (usually 48 hours later). On receipt, we delete every record about your store.
• Server backups are kept for 14 days at most, then deleted.

Your rights

Depending on where you live (for example in the European Union, the United Kingdom or California), you may ask to access, correct, export or delete the information about you. For any request, write to support@tidybolt.cloud. We answer within 30 days.

Changes to this policy

If the app starts using new kinds of data, we will update this page and the date above before the change takes effect.

Contact

Questions about this policy: support@tidybolt.cloud.